People’s Choice 2020 BASSINTHEGRASS Music Festival has been rescheduled to 31 October 2020, due to the Australian Government’s COVID-19 precautionary measures.
Your current tickets are automatically valid for this new date, and you do not need to take any further action if you are able to attend the event.
Should you no longer be able to attend the event, you have the option to request a refund by logging into your Moshtix Account here and clicking on Manage Tickets to view and select the Request Refund option. If you created your booking as a Guest, Sign Up here to register and access your tickets using the same email address that was used for the booking.
Due to the high number of event cancellations we are receiving, our refund process is taking slightly longer than usual. If you do request a refund, it will refunded back to your credit card/PayPal account. It can take up to 3-5 business days for the funds to appear in your account. If you have any queries relating to your ticket purchase, please contact our friendly ticket support team via our support page at tixsupport.moshtix.com.au.
We're sorry again for any disappointment caused!