BUYING TICKETS


Where Can I Buy Tickets?

You can buy tickets from the following places:

1. online at www.moshtix.com.au
2. in one of our retail outlets. Click here for locations.
3. over the phone by calling 1300 GET TIX (438 849)
4. using your smart phone. www.moshtix.com.au


How Can I Pay For My Tickets?

If you are buying tickets online from moshtix, you can pay by credit card, debit card, or PayPal. If you intend to use PayPal for online ticket purchases, you will need to set up a PayPal account prior to commencing the purchasing process. Click here to go to PayPal.

If you are buying tickets over the phone from moshtix, you can pay by credit card or debit card.

If you are buying tickets in an outlet from moshtix, you can pay with cash, credit card, debit card, or EFTPOS.


What is PayPal?

PayPal, owned by eBay, is a global online payment system. PayPal is a convenient, easy-to-use and secure way for individuals and businesses to send and receive money online for goods and services. PayPal allows you to send money securely from your credit card, debit card or bank account without ever revealing those details. PayPal is free to join. To find out more about PayPal, click here.


Which credit and debit cards does moshtix accept?

MasterCard and Visa, American Express is only available on selected events.


How do I buy a ticket online?

Step 1. Find the event you wish to buy tickets for and select the number of tickets you require.
Click on the 'BUY TIX' box at the bottom of the page.

Step 2. At the next screen you'll be prompted to sign into your account. If you're an existing user you will just need to enter your email address and password and press 'LOGIN'. If you are a new user you will need to register by clicking 'CREATE AN ACCOUNT' and following the steps. Once you have completed the registration you will be returned to purchase process.

Step 3. Next you will see the Terms & Conditions of sale for the tickets to the event you have chosen. Once you accept the Terms & Conditions, you will proceed to the 'confirm your details and pay'.

Step 4. The 'confirm your details and pay' page is where you can review your purchase before proceeding with payment. If you have used moshtix before and paid with credit card your details may be saved. If you have not used moshtix before, you will need to select the payment method and complete your details.

If you select PayPal, you will be connected to the PayPal website to enter your account information. Once you have done this successfully, you will be returned to the moshtix website to finalise the purchase process.

Step 5. Once you have checked your order and you are ready to purchase press 'PURCHASE TICKETS!' to complete the transaction. Once completed, you will see your order confirmation page detailing your purchase.

Step 6. A confirmation email will be sent to your nominated email address with the PDF tickets attached.


Step 7.
Now you have your tickets!


How do I buy a ticket in an outlet?

If you would prefer to buy your tickets over the counter, you can do so at one of our outlets around the country. For a full list of outlets click here. Usually you will be able to pay for your tickets using credit/debit card, cash or EFTPOS, but this may vary with some outlets.

Step 1. Tell the store attendant which event you'd like to buy tickets for, and how many.

Step 2. You will be asked for your name, mobile phone number and email address. This is so that we can track your tickets and let you know if your event has been cancelled or postponed etc. You may also be asked for your date of birth. Some events like music festivals require this information as a security measure.

Step 3. You will be given a receipt that features a barcode and your event details. This receipt is your ticket to the event.

Step 4. Now you have your tickets!


How do I buy a ticket on the Phone?

To buy a ticket on the phone, call 1300 GET TIX (438 849). Our operating hours are 9am to 7pm on Mon to Fri or 9am to 5pm Sat & Sun AEST/AEDT. A Customer Service Representative will assist you with your purchase. The process is extremely similar to buying tickets online [more info]. Have your credit/debit card handy when you call.

How do I buy a ticket using my Mobile Phone?

Step 1. Find the show you want tickets for by clicking on 'Find an Event'.

Step 2
. Once you've located the event you want, select the number of tickets you'd like to purchase and click 'Continue'.

Step 3
. You'll be prompted to sign into your account. If you're an existing user you will just need to enter your email address and password and press 'Sign in'. If you are a new user you will need to register by clicking 'Create an account' and following the steps. Once you've completed the registration you will be returned to purchase process.

Step 4.
Next you will see the Terms & Conditions of sale for the tickets to the event you have chosen. Once you have agreed to the Terms & Conditions, you will proceed to the 'Enter your details' page.

Step 5
. The 'Enter your details' page is where you can check your details are correct before proceeding with your purchase.

Step 6.
The next step is where you're able to enter the Attendee Details. Please ensure you have the correct spelling of the attendees name and DOB details are accurate as the ticket must match your ID for the ticket to be valid.

Step 7.
The 'Review Order and Pay' page is where you can review your purchase before proceeding with payment. If you have used moshtix before and paid with credit card your details may be saved. If you have not used moshtix before, you will need to select the payment method and complete your details.

If you select PayPal, you will be connected to the PayPal website to enter your account information. Once you have done this successfully, you will be returned to the moshtix website to finalise the purchase process.

Step 8. Once completed, you will see your order confirmation page detailing your purchase.

Step 9. A confirmation email will be sent to your nominated email address with the PDF tickets attached.

Step 10. Now you have your tickets!

Last updated 19 October 2012

 

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