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AGREEMENT DATED Wednesday, 1st JULY 2009 This Agreement is between MOSHTIX PTY LTD ("MOSHTIX"), ABN 72 076 980 955, of L23 175 Liverpool St, Sydney, NSW 2000 ('MOSHTIX') and [your organisation name], of [your address] ("PROMOTER"). RECITALS AGREEMENT
1. DEFINITIONS 'Agreement' means this document and includes any Schedules to this Agreement; 'Confidential Information' means all know-how, financial information and other commercially valuable information in whatever form including the MOSHTIX PLATFORM, intellectual property, all source, object and other codes relating to the MOSHTIX PLATFORM, identification and log-in information to access the MOSHTIX PLATFORM, unpatented inventions, trade secrets, formulae, graphs, drawings, designs, samples, devices, models and other materials of whatever description which either Party claims is confidential to itself and over which it has full control and includes all such information that may be in the possession of a Party's employees or management.
The following are exceptions to such information: 'Email and SMS Fees' means the fees payable to MOSHTIX for sending email and SMS messages using the communication and other messaging and ticket delivery functions available via the MOSHTIX PLATFORM 'Events' are any events, functions, activities, or resources to which the PROMOTER is authorised to sell or provide access;
'Event Content'
means information, images, Mp3 music tracks and other content posted using the MOSHTIX PLATFORM by the PROMOTER or by MOSHTIX related to Events; 'Internet Booking Fee' means the fee that MOSHTIX charges the Ticket Buyer for buying a Ticket to an Event through any channel on the Internet or mobile device using the MOSHTIX PLATFORM; 'Intellectual Property Rights' includes copyright, trade mark, design, patent, semiconductor or circuit layout rights, trade, business or company names, or other proprietary rights, or any rights to registration of such rights, whether created before on or after the date of this Agreement; 'MOSHCARD' means a plastic credit card style card that can be used as a form of Ticket to gain entry to Events;
'MOSHTIX Fees'
means the fees payable to MOSHTIX as specified in Schedule A;
'MOSHTIX PLATFORM' means event publishing, registration, ticketing and database customer relationship management software and service, hardware including MOSHSCAN door entry systems, Retail Associate MOSHTIX software and hardware, Event Pages and includes all software, web pages, emails, SMS messages, proprietary knowledge, services, databases, content and data collected, posted, uploaded or otherwise from clients, customers and Retail Associate; 'MOSHSCAN' means all hardware including PCs, monitors, cabling, magnetic card readers, Scanners, Point of Sale displays, MOSHTIX software and associated equipment that performs the task of verifying patrons bookings to provide entry, checking booking data and other door entry functions; 'MOSHTIX Retail Network' means the network of Retail Associates of MOSHTIX; 'Party' means MOSHTIX or PROMOTER as the context dictates; 'Related Body Corporate' has the meaning given to that term in the Corporations Act (Cth); 'Retail Associate' means a MOSHTIX authorised retail store selling Tickets using the MOSHTIX PLATFORM; 'Retail Associate Login' means password and login access provided to a Retail Associate to access Retail Associate features of the MOSHTIX PLATFORM including the ability to preview Events for sale by an individual Retail Associate, issue Tickets using the MOSHCARD or otherwise, and run sales reports; 'Retail Booking Fee' means the fee that the Retail Associate charges the Ticket Buyer for buying a Ticket to an Event through a Retail Associate physical store as set forth in the Schedule A or as notified by Retail Associates from time to time; 'Schedule' means a schedule to this Agreement as amended or attached from time to time; 'Services' means the provision of the MOSHTIX PLATFORM in accordance with this Agreement and the relevant Schedule; 'SMS' means short message service technology enabling transmission of messaging text to mobile devices; 'Ticket' means a ticket to an Event purchased through the MOSHTIX PLATFORM; 'Ticket Buyer' means any person who purchases a ticket using MOSHTIX PLATFORM from any website or mobile device and includes people browsing MOSHTIX PLATFORM web pages, SMS and emails, or by purchasing Tickets listed on the MOSHTIX PLATFORM and available for sale via a Retail Associate; 'Ticket Price' means the price for each Ticket; 'Ticket Price Proceeds' means the total of the proceeds of the Ticket Price times the quantity of tickets, for an Event;
1.2. MOSHTIX shall provide the PROMOTER with the Services in accordance with Schedule A. 1.3. Any Schedule for the provision of additional services by MOSHTIX to the PROMOTER must be completed and signed by both parties, prior to the commencement of the provision of those services and each Schedule shall form a separable contract which shall be governed by the terms of the Schedule and this Agreement.
2. INCONSISTENCY BETWEEN AGREEMENT AND SCHEDULE
2.2. Where this Agreement is inconsistent with the provisions of a Schedule, the provisions of the Schedule shall prevail to the extent of any inconsistency.
3. TICKET BUYERS AND PRIVACY 3.2. PROMOTER may supplement the MOSHTIX Ticket Buyer Agreement referred to in clause 3.1 by adding terms & conditions. Additional terms and conditions to be imposed by the PROMOTER may be posted on Event Pages by the PROMOTER using the MOSHTIX PLATFORM. 3.3. MOSHTIX makes available to all users of the moshtix website, and MOSHTIX agrees to comply with the provisions of the MOSHTIX privacy policy which can be viewed accessible at http://www.moshtix.com.au/faq/privacy_and_terms.aspx#privacy. 3.4. The MOSHTIX PLATFORM collects information about Ticket Buyers when Ticket Buyers purchase Tickets using the MOSHTIX PLATFORM.
3.5. Both parties agree that in using and requesting any information from Ticket Buyers referred to in this clause 4, they will each comply with the requirements of the
Privacy Act 1988 (Cth) in respect of Personal Information as defined in the Privacy Act 1988 (Cth). The PROMOTER also agrees:
4. OBLIGATIONS OF PROMOTER
4.2. PROMOTER acknowledges that:
4.3. The PROMOTER must not:
4.4. PROMOTER will advertise the MOSHTIX PLATFORM to Ticket Buyers in the following manner: 4.5 The PROMOTER agrees to indemnify and hold harmless MOSHTIX against any expense, loss or liability (including legal fees) in respect of any claims, or threatened claims, relating to the Tickets, Events, Event Content or information offered in PROMOTER's Event listings on the MOSHTIX PLATFORM.
4.6. The PROMOTER agrees that:
5. PROVISION OF MOSHTIX PLATFORM
5.2. MOSHTIX grants the PROMOTER a non-exclusive and non-transferable licence to access the MOSHTIX PLATFORM via an account login and password and make available the
MOSHTIX PLATFORM to Ticket Buyers and website visitors via the PROMOTER's website.
5.3. In respect of the MOSHSCAN Door Systems, MOSHTIX will supply the equipment and software for a fee of $250.00, which includes (1) one moshcard reader. Additional services may be provided by written agreement. 5.4. The PROMOTER shall be liable for replacement costs of the MOSHSCAN equipment ($250 per reader) if that equipment is damaged, lost or stolen for any reason whilst under the PROMOTERS care, but MOSHTIX will be liable in the case that such equipment is faulty or otherwise fails to perform its required functions.
6. MOSHTIX PLATFORM AND INTELLECTUAL PROPERTY RIGHTS
6.2. MOSHTIX reserves the right to cancel, suspend, retain or reclaim a MOSHCARD
if MOSHTIX reasonably suspects that the MOSHCARD is being used fraudulently.
6.3. PROMOTER acknowledges and agrees that MOSHTIX owns the design and function of the MOSHTIX PLATFORM including but
not limited to components within any website of MOSHTIX or a MOSHTIX partner, client, or other PROMOTER.
6.4. PROMOTER acknowledges that MOSHTIX does not commit to supporting or specifying any particular browsing or
operating platform, and that MOSHTIX has the right at any time to revise and modify its web pages, release subsequent versions thereof, and/or alter features, specifications,
capabilities, functions, and other characteristics of the MOSHTIX PLATFORM and MOSHTIX website, all without notice to PROMOTER.
6.5. The PROMOTER must not:
7. MOSHTIX OBLIGATIONS TO PROMOTER
7.2. MOSHTIX will provide the PROMOTER with;
8. SUPPORT AND SECURITY
8.2. MOSHTIX will maintain the PROMOTER's Event Content in a secure manner and prevent any unauthorised access or changes to this Event Content.
8.3. MOSHTIX will maintain Ticket Buyers' information on a secure server and prevent any unauthorised access to this
information, according to generally-accepted electronic commerce practices.
9. TICKETING CONFIRMATION
9.2. Where the Tickets are sold online, by telephone call, mobile device or authorised retail outlet via the
MOSHTIX PLATFORM and the PROMOTER is using the MOSHSCAN Door System:
9.3. For events under 500 patrons, where the Tickets are sold online, by telephone call, mobile device or authorised retail outlet via the MOSHTIX PLATFORM and the PROMOTER uses a manual printed
door list:
10. FEES, CHARGES, PAYMENT and GST
10.2. All Ticket Prices listed by the PROMOTER must be inclusive of any GST and will be considered so for the purpose of calculating those MOSHTIX fees set out in Schedule A.
10.3. For all retail sales through the MOSHTIX retail network MOSHTIX per ticket fees are set forth in Schedule A. MOSHTIX adds the ticket distribution fee to the Ticket price,
and the Retail Associate adds their Retail Booking Fee to the resulting Ticket Price.
10.4. The fees for SMS and email credits are as specified in Schedule A. MOSHTIX provides the ability to purchase SMS and email credits via a top-up facility available via the
MOSHTIX PLATFORM control room.
10.5. Unless the contrary intention appears, words or expressions used in this clause 10. which are defined in the A
New Tax System (Goods and Services Tax) Act 1999 or the Trade Practice Act 1974, have the same meaning.
10.6. All sales, fees, and funds are payable in the currency the account is set-up in, currently there is an
Australian Dollar, British Pounds and US Dollars options which are based upon the location of the PROMOTER and the currency the event is sold in.
11. CANCELLED EVENTS, DATE CHANGES, CHANGES IN ADVERTISED ACTS & REFUNDS
11.2. In the case of postponed, delayed or date changed events, all ticket sales prior to notification of such
change will be fully refundable if a request is received from the PROMOTER or the ticket purchaser to make a refund.
11.3. In the case of a change in advertised acts, all ticket sales prior to the notification will be entitled to a
refund unless the terms and conditions of sale exclude such a refund. In all cases where refunds are requested by patrons and the PROMOTER excludes or prevents such refund, and
the patron undertakes a chargeback through their credit card supplier or bank, the PROMOTER shall be liable for the chargeback.
12. PAYMENT OF TICKET PROCEEDS
12.2. MOSHTIX collects all payment for sales made via the MOSHTIX Retail Network on a weekly basis from Retail Associates.
These funds are only paid to the PROMOTER after successful completion of an event. Moshtix guarantees to pay PROMOTER these ticket sales independent of payment to MOSHTIX by each
retail store.
12.3. If MOSHTIX is responsible for paying the Event Holder then MOSHTIX requires the Event Holder to (i) provide banking EFT
details when they list the Event for sale with MOSHTIX or (ii) at a later date on Event Holder letterhead along with an authorisation to pay to this account for their Event.
Once these payment details have been received MOSHTIX will pay net ticket sales due on successfully completed events directly by EFT to the Event Holder nominated bank account within
7 business days
13. CONFIDENTIALITY
13.2. Information concerning the business affairs, finances, methods of operation and other confidential topics of either Party (collectively, "Confidential Information") shall be
kept confidential by both Parties and not disclosed unless such information becomes publicly available.
Each Party will ensure that its employees, agents, sub-distributors, contractors and other persons within its control
comply with this clause 13
14. NO IMPLIED WARRANTIES
15. WARRANTIES AND LIABILITY
15.2. MOSHTIX warrants that the Services provided under this Agreement will be performed to the best of its ability and is fit
for the purpose it has been contracted and will achieve the level of performance required by the PROMOTER.
15.3. Except as expressly provided to the contrary in this Agreement, and subject to this clause, all terms, conditions
and warranties whether implied, statutory or otherwise relating to this Agreement are excluded.
15.4. Nothing herein shall exclude restrict or modify any term, condition or warranty which may at any time be implied
by any applicable statute where to do so would be illegal or would render any provision of this Agreement void. Where it is permitted by statute, MOSHTIX's liability in respect of
any implied term, condition or warranty shall be limited at MOSHTIX's option to:
15.5. Except in respect of any Ticket Price Proceeds collected or held by MOSHTIX on behalf of the PROMOTER, MOSHTIX shall
not be liable for any economic loss including loss of profits or wasted expenditure or any loss of goodwill, custom or any incidental, special or consequential loss or damage arising out
of or connected to the provision of Services by MOSHTIX under this Agreement.
15.6. If the PROMOTER makes a claim against MOSHTIX for any act or omission by MOSHTIX relating to this Agreement whether the
claim is based in contract, negligence or statue, MOSHTIX's liability in respect of that claim (except a claim for Ticket Price Proceeds collected or held by MOSHTIX on behalf of the
PROMOTER) is limited to the aggregate of the Fees and Charges paid to MOSHTIX in respect of the Event from which the claim arises.
15.7. Notwithstanding any other provision of this Agreement, each Party will not be liable for any losses suffered or
incurred by the other Party to the extent that those losses were caused by any act or omission of the other Party, its related bodies corporate, or any of its employees, officers
or agents.
16. TERMINATION AND EFFECTS OF TERMINATION
16.2. After the Initial Term, either Party may terminate this Agreement (including the Schedules)
provided 7 days written notice has been provided to the other Party.
16.3. If a Schedule is terminated in whole or in part, the Agreement, excluding the relevant
Schedule or part Schedule which has been terminated, shall not be affected in any way whatsoever.
16.4. This Agreement automatically renews for a further period of thirty (30) days unless terminated
by either Party.
16.5. MOSHTIX may terminate this Agreement immediately by notice to the PROMOTER if PROMOTER breaches
any obligation set out in clause 4.
16.6. Either Party may terminate this Agreement or any one or more Schedules immediately by written notice if
the other Party breaches any provision of this Agreement or the relevant Schedule and fails to rectify that breach within 7 days after receiving written notice requiring
it to do so.
16.7. Each Party may terminate this Agreement immediately by notice in writing if:
16.8. If this Agreement is terminated in its entirety by either Party
16.9. If a Schedule is terminated by either Party then the accrual rights and remedies in respect of that Schedule will not be affected.
16.10. Any proven fraudulent or damaging activities or attempts by the PROMOTER to comprise the MOSHTIX PLATFORM will lead to immediate termination of this Agreement.
17. DISPUTES
18. ENTIRE AGREEMENT
19. EMAIL ADDRESS AND NOTICES
19.2. In respect of MOSHTIX, if you do not receive a reply receipt within 48 hours you should contact the MOSHTIX contact listed in Schedule A, or the
most recent Schedule.
19.3. Notice will be deemed given:
20. GENERAL
20.2. Assignment: Neither Party may assign, sub-license or otherwise deal with any right or obligation arising out of this Agreement or any Schedule without the prior
written consent of the other Party (which will not be unreasonably withheld), except that MOSHTIX may assign this Agreement in whole or in part to any MOSHTIX Group company.
20.3. No relationship: Nothing in this Agreement or any circumstances associated with it gives rise to any relationship of agency, partnership or employer and employee
between MOSHTIX and PROMOTER.
20.4. Further action: Each Party must do all things necessary or desirable to give effect to, and must refrain
from doing anything that might hinder performance of this Agreement.
20.5. Governing Law: This Agreement is governed by the laws of the State of NSW, Australia and each Party submits to the exclusive jurisdiction of the courts of that state
in connection with this Agreement without giving effect to principles governing conflicts of laws. This Agreement may not be assigned by PROMOTER without express written
permission of MOSHTIX.
20.6. Counterparts: This Agreement may be executed in any number of counterparts and the counterparts taken together constitute one and the same instrument. 20.7. Waiver: Any failure by a Party to compel performance by the other Party of any of the terms and conditions of this Agreement will not constitute a waiver of those terms or conditions, nor will it effect or impair the right of the first mentioned Party to enforce them at a latter time or to pursue remedies it may have for any subsequent breach of those terms or conditions.
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